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When should a guard notify management about an issue?

  1. Only during routine checks

  2. Whenever there's a serious incident or a policy violation

  3. After an evaluation period

  4. At the end of their shift

The correct answer is: Whenever there's a serious incident or a policy violation

A guard should notify management whenever there's a serious incident or a policy violation because this ensures that the appropriate actions can be taken promptly to address potential risks or breaches. Reporting incidents is critical not just for maintaining safety and security but also for complying with organizational protocols and legal obligations. Immediate communication allows management to assess the situation, allocate resources as needed, and implement corrective measures if necessary. This proactive approach serves to protect both personnel and property, ensuring that all security protocols are followed effectively and that any violations are addressed in a timely manner. In contrast, the other options suggest more restrictive or delayed reporting practices that could undermine safety. For example, only notifying during routine checks fails to account for urgent situations that require immediate attention. Similarly, waiting for an evaluation period or only reporting at the end of a shift can lead to critical lapses in security and delayed responses to issues that could escalate if not addressed right away.