What should a guard do if they suspect someone is shoplifting?

When a guard suspects someone is shoplifting, the best approach is to monitor the situation and gather evidence before taking any action. This method allows the guard to collect crucial information about the suspect’s behavior and the circumstances surrounding the potential theft. Observing the individual's actions can reveal patterns that confirm or negate the suspicion.

Gathering evidence may include noting the person’s appearance, the time of the incident, and details about the merchandise involved. This careful observation helps ensure that any subsequent actions taken are based on solid information, which is important for both legal reasons and the safety of all parties involved.

Taking immediate action by confronting a suspect can escalate the situation, especially if the individual becomes defensive or aggressive. Calling the police without first gathering evidence may also lead to unnecessary involvement of law enforcement, particularly if the suspicion turns out to be unfounded. Ignoring the situation altogether could allow theft to occur without any response. Therefore, monitoring and gathering evidence serves as the most effective and prudent first step in addressing the suspicion of shoplifting.