North Dakota Security Guard Practice Exam

Question: 1 / 400

Why should guards actively work on conflict resolution?

To avoid confronting individuals

To ensure disputes do not escalate

Active involvement in conflict resolution is crucial for security guards because it plays a significant role in maintaining a safe and harmonious environment. When disputes are addressed promptly and effectively, it helps to ensure that tensions do not escalate into more serious confrontations or violent incidents. By resolving conflicts, security personnel contribute to the overall stability of the environment, allowing for a more productive and peaceful atmosphere.

Engaging in conflict resolution also fosters a sense of trust and respect among individuals involved, which can further prevent future issues. This proactive approach is essential for guards who are responsible for not only monitoring behavior but also ensuring the safety of all individuals on the premises. The emphasis is thus on de-escalation and problem-solving, which benefits everyone involved.

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To create division among staff

To increase tensions in the workplace

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